Shipping Policy

Shipping Policy

Thank you for shopping with 3LTRIO. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed the next working day (Monday to Friday, excluding public holidays).

• Once processed, you will receive a shipping confirmation with tracking information.

Shipping Times

• Estimated delivery times are provided at checkout based on your location and selected shipping method.

• These timeframes are estimates only and may vary due to carrier delays, customs processing, or external circumstances.

We advise all customers to review their estimated delivery window at the time of order and refer to the tracking link for the latest updates.

Shipping Delays

If we fail to deliver your order within the stated estimated delivery timeframe (excluding delays caused by the customer or customs), you may be eligible for a refund of your shipping fee.

To request a shipping fee refund:

• Please contact us at Info@3ltrio.com within 7 days after the missed delivery window.

• Include your order number and tracking details in the message.

Additional Notes

• We are not responsible for delays caused by incorrect shipping addresses or unclaimed parcels.

• For international orders, customers are responsible for any applicable customs duties or taxes.